The Management of Rysy Boutique Hotel highly appreciates your cooperation in observing these Hotel Rules & Regulations, which are intended to ensure a peaceful, safe, and enjoyable stay for all our Guests.

1. Hotel rooms are rented on a daily basis.

2. Unless otherwise specified by the Guest, a room is considered to be rented for one hotel night.

3. Check-in begins at 4:00 PM on the day of arrival. Check-out is by 11:00 AM on the day of departure.

4. Guests wishing to extend their stay beyond the period agreed upon at check-in are kindly requested to inform the Reception by 10:00 AM on the day of departure.

5. Requests for extending a stay will be accommodated subject to room availability.

6. Guests may not transfer their room to another person, even if the paid reservation period has not yet expired.

7. Visitors who are not registered Guests may stay in hotel rooms between 7:00 AM and 10:00 PM. Any additional persons remaining in the room after 10:00 PM must be registered at the Reception.

8. The Hotel reserves the right to refuse accommodation to any Guest who, during a previous stay, seriously violated these Rules & Regulations, caused damage to hotel property or the property of other Guests, harmed other Guests, hotel employees or other persons, or otherwise disturbed the peaceful operation of the Hotel.

9. The Hotel provides services in accordance with its category and standard. If you have any comments regarding the quality of our services, please report them to the Reception as soon as possible so that we can respond promptly.

10. The Hotel is obliged to provide:

conditions for comfortable and uninterrupted rest,

safety during the stay, including the confidentiality of Guest information,

professional and courteous service,

room cleaning and necessary maintenance during the Guest's absence, or during their presence only upon request,

a technically functional room. If any fault cannot be repaired immediately, the Hotel will make every effort to provide another room or otherwise minimize any inconvenience.

At the Guest's request, the Hotel provides the following services free of charge:

information regarding the stay and travel,

wake-up calls,

luggage storage (the Hotel may refuse to store luggage outside the Guest's stay or items that do not constitute personal luggage, unless otherwise required by applicable law),

safekeeping of money, securities, valuables, jewellery, and items of scientific or artistic value during the Guest's stay. The Hotel may refuse to accept such items only if they pose a safety risk, are disproportionately valuable in relation to the Hotel's or standard, or require excessive storage space, unless otherwise required by applicable law.

11. Pets

Pets weighing up to 7 kg of non-aggressive breeds are welcome.

Pets are not permitted in the restaurant area.

A fee of PLN 150 per pet per night applies.

Pets must be under the owner's supervision at all times. They may not be left unattended in hotel rooms or anywhere on the hotel premises.

The pet owner is fully responsible for any damage or claims resulting from the pet's stay.

12. Guests should report any damage or loss to the Reception immediately after discovering it.

13. Quiet Hours

Quiet hours are observed daily from 10:00 PM to 7:00 AM.

14. Guests and visitors are expected to behave in a manner that does not disturb other Guests. The Hotel reserves the right to refuse further services to anyone who violates this rule.

15. Whenever leaving the room, Guests are kindly requested to ensure that the door is properly locked.

16. Guests are financially responsible for any damage to hotel property, furnishings, or technical equipment caused by themselves or their visitors.

17. For fire safety reasons, the use of electric heaters, irons, cooking appliances, or any similar devices that are not part of the room equipment is strictly prohibited.

18. Personal belongings left behind by departing Guests will be returned to the address indicated by the Guest at the Guest's expense. If no shipping instructions are provided, the Hotel will store the items for one month.

19. Parking

Hotel parking is available at a charge of PLN 80 per vehicle per night. Due to the Hotel's central location, the number of parking spaces is limited.

We wish you a pleasant and enjoyable stay at Rysy Boutique Hotel. Hotel Management